Thank you for shopping at Qamar Perfumes. We are committed to delivering your favorite fragrances to you in a timely and efficient manner. This Shipping Policy outlines the details of our shipping process.
1. Processing Time:
Orders are typically processed within 1-2 business days. This includes order verification, quality checks, and packaging. Please note that processing time may be longer during peak seasons or promotional periods.
2. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost at checkout before completing your purchase. We may offer free shipping promotions for orders that meet a certain value threshold. Check our website for current promotions.
3. Shipping Methods:
We use reputable courier services to ensure reliable delivery. Available shipping methods may include standard shipping, expedited shipping, and express shipping. The specific options available to you will be displayed at checkout.
4. Estimated Delivery Time:
Estimated delivery times vary depending on the shipping method and destination. Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery. Please note that delivery times are estimates and are not guaranteed.
5. Shipping Destinations:
Currently, we only ship within Lahore. We are working to expand our shipping destinations in the future. Please check back for updates.
6. Order Tracking:
Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your package. You can also track your order by logging into your account on our website.
7. Shipping Address:
Please ensure that you provide an accurate and complete shipping address at checkout. We are not responsible for orders that are undeliverable due to incorrect address information. If you need to update your shipping address after placing an order, please contact us immediately at info@qamarperfumes.com. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make changes once the order has been processed.
8. Delivery Issues:
If you experience any issues with your delivery, such as delays, lost packages, or damaged items, please contact us at info@qamarperfumes.com. We will work with the courier service to resolve the issue as quickly as possible.
9. Contact Us:
If you have any questions about our Shipping Policy, please contact us at info@qamarperfumes.com.
